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How does a discount apply in QuickBooks Online?

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Overview

You want to know how the discount listed by Discount at the bottom of an invoice in QuickBooks Online (QBO) is applied.

Environment

QuickBooks Online

Resolution

  • The discount is applied to the items listed in Products, but not non-taxable freight.

  • Only "Quantity" and "Amount" are used for calculations. "Rate" field is not considered.

    • Making the "Quantity" in QBO as negative (-) , QBO will automatically make "Amount" negative (-). In AvaTax, we will add Discount with positive (+) value and positive (+) Tax amount.

    • Note: Do not make Rate as negative (-) otherwise QBO will make total amount positive (+).