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Why is my item/product not showing tax using QuickBooks Online?

Overview

I created a sales order, clicked "Estimate Tax" but no tax is generated. 

Environment

QuickBooks Online

Avalara AvaTax

Resolution

  • Ensure Nexus is enabled for the State/Jurisdiction
  • Ensure "Tax" column is selected on the invoice for the item 
  • Ensure "Is Taxable" is selected for the item/product in QuickBooks Online
    • If you'd like for that line item to be non-taxable leave the "Is Taxable" box unchecked