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Avalara Help Center

Why is address validation listed in Notes on a customer record in QuickBooks Online?

Overview

You see a timestamp like "Avalara Address Validation: Success Fri Dec 19 09:32:43 UTC 2014" in the Notes section of customer records, overwriting the data which you had previously entered.

Environment

QuickBooks Online

Resolution

  • When you save a customer record, an address validation is completed and stamped in the Notes on the customer record
  • There is no way to turn off address validation without disconnecting Avalara AvaTax from QuickBooks Online, so we recommend not storing any additional data in the Notes field