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Avalara Help Center

Why are valid addresses throwing errors with Avalara Avatax for QuickBooks Online?

Overview

You have a valid address and you're seeing an address error when you hit calculate tax in QuickBooks Online that is not allowing you to invoice your customer.

Environment

QuickBooks Online

Resolution

  • This can happen with Intuit software since their address field is a single open text field as opposed to separate fields for each part of the address.

  • It's suggested to parse the address out to USPS standards within the open text field to ensure that our engine has the greatest chance to understand what is being sent to it and parse it out correctly.