In the Avalara AvaTax Admin Console we can see tax is calculating in QuickBooks Online. However, the tax amount is never recorded in QuickBooks Online.
- Go to https://avataxforqbo.com > log in >click on Disconnect
- Go to QuickBooks Online:
- Click on the gear in the top-right > Go to Chart of Accounts
- Edit Sales Tax Payable > Rename it "Sales Tax Payable Old" and save.
- Create a new Sales Tax Payable account
- Click on the gear in the top-right > go to Products and Services.
- Edit Sales Tax > rename it "Sales Tax Old" and save.
- Back at https://avataxforqbo.com > log in > authorize and go through the steps to sync up
- At the setting page, click on the blue Integrate button.
The integration will be restored.