I have a transaction that is saved and paid in QuickBooks online showing 0 tax however it is in Avatax with a tax amount. It has not been modified.
- We have one limitation in UI integration related to calculating tax on "save" button click.
- If we don't get response from AvaTax service within 5 seconds from save, we end up calculating tax in AvaTax but QBO doesn't allow us to update document and as a result we see tax in AvaTax but document don't have tax line.
- This can happen in rare scenario and the solution here is to re-save the document.