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Avalara Help Center

How does a discount apply in QuickBooks Online?

Overview

You want to know how the discount listed by Discount at the bottom of an invoice in QuickBooks Online (QBO) is applied.

Environment

QuickBooks Online

Resolution

  • The discount is applied to the items listed in Products, but not non-taxable freight.
  • Only "Quantity" and "Amount" are used for calculations. "Rate" field is not considered.

    • Making the "Quantity" in QBO as negative (-) , QBO will automatically make "Amount" negative (-). In the Admin Console, we will add Discount with positive (+) value and positive (+) Tax amount.

    • Note: Do not make Rate as negative (-) otherwise QBO will make total amount positive (+).