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How can I make a single line non taxable in QuickBooks Online?

Overview

I'd like a single line of my invoice/estimate to stop calculating tax from Avatax within QuickBooks Online.

Environment

QuickBooks Online

Resolution

  • At the invoice and or estimate level each line a taxable checkbox.
  • If you do not have the box checked, the item will be non taxable. 
    • Tax Code NT will be sent to Avatax.
  • If you have the item mapped in the Admin Console, the tax code mapped in the Admin Console will be used.
    • NT will be overridden by what is in the Admin Console. 
  • *Note* the tax code NT will not work if you're an SST member and the ship to state for this estimate and or invoice is an SST state.