Skip to main content
Avalara Help Center

How Can I Exempt Customers in QuickBooks Online?


You want to know how to make a customer exempt in QuickBooks Online.


QuickBooks Online


  • In the Admin Console go to Settings > Exemption Certificate OptionsOptional
  • In QuickBooks Online open the customer record > Edit > Tax Info tab > enter the exemption certificate number (or any text) in the Resale # field
  • Click the This customer is tax exempt checkbox