Why is the Avalara popup not opening in QuickBooks?
Overview
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I have just made an estimate or adjustment in QuickBooks and tax isn't calculating, and the Avalara popup is not appearing.
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Environment
| QuickBooks Avalara Avatax |
Resolution
- Close QuickBooks
- Open Task Manager
- End any processes starting with "QB", "Intuit", "AV", "AvaTax", and "Avalara"
- Restart QuickBooks
- You should see AvaTax start as a popup
- Try changing any item in your estimate to trigger a calculation.
- You should now see the progress bar and tax calculate
Cause
| Symptoms of a CB-201 error without the popup were ocurring. |