Why is tax not calculating when I save it in QuickBooks but it calculates in the error list?
Overview
When you save the transaction in QuickBooks, tax is not calculating, but when you push it to the error list and recalculate, it calculates tax.
Environment
Avalara Avatax
QuickBooks
Resolution
- In QuickBooks, go to File > AvaTax > Configuration or Preferences tab (depending on connector version)
- Tax Calculations tab
- Uncheck Disable automatic calculation (Memorized Transactions).
Cause
When Disable automatic calculation (Memorized Transactions) is activated, it stops QuickBooks from activating Avatax when saving an invoice.