Why is my transactions taxing based on the origin state from QuickBooks?
Overview
My transactions for the customer sent of the origin address as the destination and I want to know why.
Environment
QuickBooks
Resolution
- Two things can cause the transaction to send over the origin address as the destination as well
- If the delivery method is set to Pick-Up.
- If the Tax code is set to AVATAX-POS (POS = Point of Sale)
- The tax follows the product. So if the customer picks up the product at the origin then it should tax based off the origin.