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Avalara Help Center

Why is my company address used to calculate tax instead of the ship to address in QuickBooks?


You want to know why your company address is used to calculate tax instead of using the invoice ship to address.  


QuickBooks Desktop


  • On the invoice delivery method (ship via) is set to Pick-Up (this may not be visible depending on your invoice template)
    • Remove Pick-Up as the delivery method to calculate tax based on the ship to address instead of your company address.