Why is my QuickBooks document using an address that isn't listed?
Overview
A QuickBooks invoice/credit memo/sales order/estimate is using getting address errors for an address that is not listed on the QuickBooks document.
Environment
QuickBooks
Resolution
In the QuickBooks document with the calculation issue:
- Click on the Formatting tab in the top-left
- Click on Customize Data Layout
- In the Header section, check the box in the Screen column for Ship To
- Click OK
Now it is possible to edit the Ship To address on the document.