Why is Avatax not calculating in QuickBooks Desktop?

Overview

You're not able to calculate tax in QuickBooks desktop.

Environment

Avalara Avatax

QuickBooks Desktop

Resolution

• If Avatax is installed, but not working, please close QB and then open the task manager.

• Look for anything that says "Avalara" or "Avatax" as well as "Quickbooks"

  • Select and press "End Process"

• Open QB once that is done.

• This will restart the Avatax process.

• You can also restart the computer where Quickbooks and Avatax are installed.