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Why does the tax amount change when I modify the shipping address on the Transaction screen?

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Overview

You want to know how you can see the AvaTax Sales Tax Payable account under Chart of Accounts.

The AvaTax Sales Tax Payable account does not appear under Chart of Accounts when you create a company before installing the AvaTax Connector for QuickBooks Desktop.

Environment

AvaTax Connector for QuickBooks Desktop

Resolution

Follow these steps to view the AvaTax Sales Tax Payable account:

  1. Uninstall the AvaTax Connector for QuickBooks Desktop.
  2. Repair the company file.
    To do so, click File > Utilities > Repair File and Network Problems.
  3. Close QuickBooks Desktop.
  4. Re-install the same version of the AvaTax Connector.
  5. Open QuickBooks Desktop in administrator mode.

Now, Chart of Accounts will display the AvaTax Sales Tax Payable account even if you uninstall the Connector.