Why can't I remove a transaction from the error list in QuickBooks?

Overview

When you try to remove transactions from the Error List in QuickBooks, the transaction is not removed.

Environment

QuickBooks

Resolution

• Press F2 in QuickBooks to see the full path of where the Avalara folder is.
• Go to the folder on your computer or server and find a file that says (Companyname)_ErrorList.xml
• You have 2 options
  • Delete the file and allow a new file to be created
  • Or Edit the file by deleting everything between the <ErrorList> </ErrorList> body and save the document

    <?xml version="1.0"?>
    <ErrorList>
    
    
    </ErrorList>

• Close QuickBooks and reopen it