Why can't I remove a transaction from the error list in QuickBooks?
Overview
When you try to remove transactions from the Error List in QuickBooks, the transaction is not removed.
Environment
QuickBooks
Resolution
- Press F2 in QuickBooks to see the full path of where the Avalara folder is.
- Go to the folder on your computer or server and find a file that says (Companyname)_ErrorList.xml
- You have 2 options
- Delete the file and allow a new file to be created
- Or Edit the file by deleting everything between the <ErrorList> </ErrorList> body and save the document
<?xml version="1.0"?>
<ErrorList>
</ErrorList>
-
Close QuickBooks and reopen it