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QuickBooks is passing a bad address we cannot find

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Overview

We are getting address errors from AvaTax, but the billing address is valid. The shipping address isn't visible on our invoice layout in QuickBooks though.

Environment

QuickBooks

Resolution

  • Make the shipping field visible on the invoice. You may need to contact Intuit support to get this done.
  • Change the shipping address to a valid address.

 

Note: If this does not resolve the issue, contact Avalara support.