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Avalara Help Center

Why is the error list functionality for Avatax in QuickBooks not working?

Overview

I'm trying to make changes with the error list in QuickBooks. When I try to recalculate, remove or do anything in the error list nothing happens.

Environment

Avalara Avatax

QuickBooks

Resolution

  • This can happen if you are on a build of the connector older than .74 so please confirm that you are not.
  • If you are you have two ways to resolve this:
  • Remove Dashes (-) from your invoice numbers OR
  • Upgrade your connector to .74, this issue was resolved in that release of our connector for QuickBooks.