- Click File > AvaTax > Configuration
- Make sure your license key and url are in the configuration settings.
- Click test connection.
- Should see successful
- Go to Tax Calculation tab
- Disable Automatic... should be unchecked for automatic calculation on Save
- Check to see if the AvaTax window shows in your task bar.
- If it is there, please review it for any errors.
- If there are no errors, click okay.
- If this window is already open when you try to calculate on another transaction, AvaTax will not be called as it is still being used on the previous transaction.