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Avalara Help Center

Why is tax not calculating in QuickBooks?

Overview

Tax isn't calculating in QuickBooks when it should be.

Environment

QuickBooks

Resolution

  • Click File > AvaTax > Configuration
  • Make sure your license key and url are in the configuration settings. 
  • Click test connection
  • Should see successful
  • Go to Tax Calculation tab
    • Disable Automatic... should be unchecked for automatic calculation on Save
  • Check to see if the AvaTax window shows in your task bar.
    • If it is there, please review it for any errors.
    • If there are no errors, click okay.
    • If this window is already open when you try to calculate on another transaction, AvaTax will not be called as it is still being used on the previous transaction.