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Avalara Help Center

Why is tax calculating in the native QuickBooks field

Overview

For some reason tax is calculating in with Avatax through the native QuickBooks system which is unexpected because it is happening for states that have and does not have nexus, this is messing up with the number in QuickBooks but the data in the Avalara admin console is correct.

Environment

QuickBooks

Avalara Avatax

Resolution

  • List
  • Item list
  • Locate Avatax
  • Edit the item
  • make the rate 0.0%