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Avalara Help Center

Why is my discount in QuickBooks not applying to my invoice?

Overview

I've added a discount to the invoice in QuickBooks itself but it isn't taken when I call out for tax.

Environment

QuickBooks

Resolution

QuickBooks

 

 

  • This will happen if your Discount is AFTER the subtotal line. To resolve simply move the discount before the subtotal.
  • QuickBooks thinks the invoice ends at subtotal, and you have discount after. Put it before.