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Avalara Help Center

Why is Avatax not calculating in QuickBooks Desktop?

Overview

You're not able to calculate tax in QuickBooks desktop.

Environment

Avalara Avatax

QuickBooks Desktop

Resolution

  • If Avatax is installed, but not working, please close QB and then open the task manager.

  • Look for anything that says "Avalara" or "Avatax" as well as "Quickbooks"

    • Select and press "End Process"

  • Open QB once that is done.

  • This will restart the Avatax process.

  • You can also restart the computer where Quickbooks and Avatax are installed.