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Why is AvaTax calculating twice in QuickBooks?

Overview

AvaTax is calculating two times for each transaction.

Environment

QuickBooks  

Resolution

  • What usually is the cause of this is a timing issue.
  • To fix this, you will need to:
    • Exit QuickBooks
    • End any processes starting with QB in Task Manager
    • Go to Program Files (or Program File x86) > Avalara AvaTax Bin
      • right click on Unsubscribe > select Open
      • right click on Unsubscribe > select Open
      • right click on Unsubscribe > select Run as Administrator
      • right click on Subscribe > select Run as Administrator 
    • Right click on QuickBooks > select "Run as Administrator"
      • The Avalara program window should open as normal with QuickBooks startup

 

Note: Running Unsubscribe and Subscribe will not open any windows. It will appear as if nothing as happened.

 

 

 

 

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