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Avalara Help Center

Why are my invoices in QuickBooks not appearing in Avatax?

 

Overview

I have invoices that are not appearing in Avatax, but are posted in Quickbooks.

Environment

Avalara Avatax
QuickBooks

Resolution

  • Please be sure that the Customer tax code on the invoice, on the bottom left, is set to AVATAX (AvataxPOS or AvataxPOD).
  • If it is set to anything else other than Avatax, it will not come accross to the Avatax service for calculation.