Skip to main content
Avalara Help Center

Why am I receiving the following error in QuickBooks, "Error has occurred [ATS-291]: Item TaxRule/ItemName1[@Id=`LIFT (26')PLATFORM`] has an invalid token"?

Overview

We received an error in QuickBooks when attempting to post transaction to AvaTax.

Environment

QuickBooks

Resolution

  • To resolve this issue remove any apostrophes from the item name.