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Avalara Help Center

Why am I getting Total Amount Mismatch in QuickBooks?

Overview

When using the reconciliation tool in QuickBooks, you receive "Total Amount Mismatch"

Environment

QuickBooks

Resolution

  • The Reconcile report lists items that have mismatches on the tax calculated vs the line amount and when there is tax and no line amount, it qualifies under the Reconcile Tool to show as a total mismatch.
  • Make sure the item code "Total AvaTax" has a Description.  If the "Description" field is blank, please populate with "Total Sales Tax Calculated by Avatax (ST)", Save and Re-Run Reconcile Tool.