Upon first launch of QuickBooks, after installing the Avatax for Quickbooks Connector, users often encounter the following error:
Error has occured [CB-296]
Index was outside the bounds of the array.
- This error is in reference to a value, not yet existing (positive or negative), with in the stored configuration for the "Tax Calculation Date" check-box.
- This value is found on the Tax Calculation tab of the Configuration menu in Quickbooks (File > AvaTax > Configuration.)
- This error can be resolved by pulling up the AvaTax configuration window, selecting the Tax Calculation tab, and clicking "OK" to close the window.
- Simply entering into this tab applies the checked or unchecked status into the config file.