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Avalara Help Center

How do I stop old errors from appearing in QuickBooks?

Overview

I deleted old transaction from QuickBooks but they are still showing up in the unresolved tax error list how do I remove them?
 
Environment
Quickbooks
 
Resolution
  • In QuickBooks hit F2
    • File Location
  • navigate to the location
    • In the Avalara Folder in the location
  • Right click on the file named "(Companyname)_ErrorList.xml
  • Open with Notepad
  • Delete everything between <ErrorList>, </ErrorList>
  • Save notepad

Note: you can also delete the whole file itself. It will recreate a new one once you restart QuickBooks