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Avalara Help Center

How do I resolve the QuickBooks error 'Error has occurred [CB-211] Could not find a part of the path...'?

I am receiving the error in QuickBooks 'Error has occurred [CB-211]  Could not find a part of the path "C:\Program Files (x86)\Avalara\Avatax.Adapter\Bin\Avalara.Avatax.adapter.dll.config'.'

Environment

Avalara Avatax

Intuit QuickBooks

Resolution

  • The error is caused by QuickBooks not having read/write permission on the Avalara folder listed in the path (C:\Program Files (x86))
  • Navigate to that folder and modify the security settings to give your Windows login full control over that folder
    • You may need to have your IT team assist with this.
  • Once that is done, close and reopen QB