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Avalara Help Center

How do I resolve "There is an error in XML Document" in QuickBooks Desktop?

Overview

When attempting to create an invoice we received the following error "There is an an error in XML Document".  

Environment

QuickBooks Desktop

Resolution

  • Press F2 (locate location of company file)
  • Close QuickBooks, end all task related to QuickBooks in the task manager (Process Tab).  
  • Navigate to where the company file is. 
  • Open the Avalara folder. 
  • Drill down into the company with the error.
  • Delete the _____errorlist.xml file