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Avalara Help Center

How do I recreate the Avalara folder for Avatax for Quickbooks?

Overview

You need to recreate the Avatax folder for Avatax for quickbooks. This can be necessary if you're experiencing issues with Avatax.

Environment

Avalara Avatax

QuickBooks

Resolution

  • In QB go to File->Avatax->Configuration and back up all data on these tabs.

    • It is important to copy down the account number and license key

  • Close all instances of Quickooks running Avatax.

  • Go to where the company file is located and find the Avalara Folder
  • Open that folder and find the folder with the name of the company file needed, and delete/rename that folder. 

  • Now, open QuickBooks again.

  • The Avatax Setup Assistant will popup and follow the instructions onscreen.