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Avalara Help Center

How can I stop a QuickBooks calculation loop?

Overview

QuickBooks Desktop calculations are looping. After it finishes calculating, it starts calculating for the same invoice again.

Environment

QuickBooks Desktop

Resolution

  • If you haven't already, upgrade to AvaTax for QuickBooks Desktop version .74 or later.
  • If you still see the calculation loop then log in as a single user, and as the admin user. 
    • Go to Edit > Preferences > Integrated Applications > Company Preferences. 
    • If you see more than one instance of AvaTax find whichever is not the version you just installed and remove it. 
    • Close QuickBooks Desktop, open your Task Manager, and make sure no processes starting with QB or AVA are running. 
    • Run QuickBooks Desktop as Admin. 
  • If you still see the calculation loop please contact Avalara Support for further assistance.