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Avalara Help Center

What do I do if my tax codes are not working?

Overview

Your Avalara provided tax codes are not working properly. They are all calculating tax even when they are supposed to be nontaxable or partially taxable.

Environment

Avalara AvaTax

Resolution

  • Please make sure you do not have any custom tax rules causing the different taxability.
  • If you do not have any custom tax rules, please contact support by calling 877-780-4848 option 2 or email support@avalara.com

 

 

 

 

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