Your Avalara provided tax codes are not working properly. They are all calculating tax even when they are supposed to be nontaxable or partially taxable.
- Please make sure you do not have any custom tax rules causing the different taxability. If you do not have any custom tax rules, please submit a case to Avalara Support.
To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case