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Avalara Help Center

Tax codes mapped to items not being used

Overview

Transactions are not using the tax codes that items are mapped to in the admin console.

Tax codes being used are not the right ones for products

Environment

Avalara AvaTax

Resolution

  1. Open the transaction in the Admin Console
  2. Review the item code field
  3. Review the items mapped in the Admin Console under Organization > Company Name > Items
  4. Compare the item code fields on the transactions with the item code on the items tab.
  5. Verify that they match exactly.
  6. If they do not match, change the item code name in the item tab to match the transaction.