Transactions are not using the tax codes that items are mapped to in the admin console.
Tax codes being used are not the right ones for products
- Open the transaction in the Admin Console
- Review the item code field
- Review the items mapped in the Admin Console under Organization > Company Name > Items
- Compare the item code fields on the transactions with the item code on the items tab.
- Verify that they match exactly.
- If they do not match, change the item code name in the item tab to match the transaction.