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Why do I have a PrestaShop Fatal Error after activating the AvaTax module?


After activating the AvaTax module, I receive a "Fatal Error" in PrestaShop




  • If you receive this please contact with the below information, to log an issue with PrestaShop.
    • PrestaShop Version number:
    • AvaTax Module Version number:
    • Summary of problem
    • Have there been any modifications to the core PrestaShop code?
  • If you are having trouble reaching out to Nurelm Technical Support, please reach out to
    • Avalara Support will reach out and log a case with Nurelm on your behalf.