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Avalara Help Center

Why are all transactions in Prestashop other than one state coming to Avatax as NT?

Overview

All transactions are coming to Avatax from Prestashop with the tax code NT. The only transactions that are not doing this are for our location.

Environment

Avalara Avatax

Resolution

  • This will happen if you have have PrestaShop set to only calculate taxes in your state. 
  • Unchecking this option will allow Prestashop to let Avatax calculate regardless of it being your home state or not.