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use code not applying to my transaction?

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Overview

After selecting a entity/use code on the customer record in Netsuite it will not automatically apply to existing transactions. You need to make sure the custom body field "Ship-to Entity/Use Code" is shown on your form and populate the correct entity/use code in that field.

Environment

Netsuite

Resolution

Make sure that your custom form has the "Ship-to Entity/Use Code" field set to show.

  • Customization> Forms> Transaction Forms
  • (Click edit on the appropriate transaction form)
  • Screen Fields> Main> (Find field "Ship-to Entity/Use Code")
  • Click the "Show" box