Skip to main content
Avalara Help Center

Why won't AvaTax calculate on our custom forms in Netsuite?

Overview

Some custom forms in Netsuite do not have the AvaTax tab. They also do not have the "Tax" listing in the totals/sub-totals in the top-right of the transaction.

Environment

Netsuite

Resolution

  • The Tax Item must be visible on a custom form, for the AvaTax tab to appear and for AvaTax to function.
  • You will need to edit the form to add the Tax Item to the totals/sub-totals section.