Skip to main content
Avalara Help Center

Why is the tax rate displayed on invoice line item in NetSuite different than AvaTax?

Overview

You notice the Tax Rate associated with your line item in NetSuite is different than what is calculated by AvaTax.  

Environment

NetSuite 

NetSuite OneWorld

Resolution

  • In NetSuite, under Avalara > Setup > Configure Avalara > Tax Calculation tab we have option to show Tax Rate as 'Base Rate' or 'Net Rate'.
    • To resolve, ensure Tax Rate is set to 'Show Net Rate'.
      • Select Show Base Rate to show a tax rate that includes all the jurisdictions for the transaction, whether or not that tax was applied to the transaction.
      • Select Show Net Rate to show the tax rate applied to the transaction.
  • Re-save the transaction in NetSuite to update the tax rate displayed on the 'Items' tab of the invoice.   
  • Was this article helpful?