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Avalara Help Center

Why is the tax item in Netsuite blank on new customer records?

Overview

You have selected AVATAX as the default tax code in Netsuite, but the tax item (tax code) is blank when you create a customer record.

Environment

NetSuite

Resolution

  • “Default Taxcode” in Tax Calculation in Avatax Configuration for NetSuite changes when saving a customer record
  • Save the record and the tax item will be updated