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Avalara Help Center

Why is the tax different in NetSuite with locations disabled?

Overview

You disabled locations in NetSuite and the tax results on your transactions has changed, it looks like the customer address is being used as both the origin and destination address in your sales.

Environment

NetSuite OneWorld

Resolution

  • When you disable locations in NetSuite the system attempts to use the address set for the subsidiary as listed in the AvaTax configuration (AvaTax > Configuration) 
  • Ensure that accurate addresses are used for each subsidiary by completing the subsidiary Ship-From Address information for each