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Avalara Help Center

Why is the credit in Netsuite not using original tax date?

Overview

When creating a credit in Netsuite for an invoice, the original invoice date needs to be used for the tax calculation on the credit.

Environment

Netsuite

Resolution

In order for the Netsuite integration to use the original tax date on a credit, do the following:

  • View the original invoice in Netsuite.
  • Click on the Credit button.
  • Save the credit once the necessary adjustments have been made.