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Why is the Entity Use Code on customer card not applying to transaction in NetSuite?

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Overview

You have created a transaction but noticed an Entity Use Code on the customer card is not being applied to the transaction. 

Environment

NetSuite Basic 

NetSuite OneWorld

Resolution

  • Apply the Entity Use Code on the customer record first. Next, create a brand new invoice (do not copy an existing invoice). You should see the Entity Use Code applied to the transaction. 
  • If the invoice was created before the Entity Use Code was applied to the customer record it will not be populated on the invoice.


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