Why is the Entity Use Code on customer card not applying to transaction in NetSuite?

Overview

You have created a transaction but noticed an Entity Use Code on the customer card is not being applied to the transaction. 

Environment

NetSuite Basic 

NetSuite OneWorld

Resolution

• Apply the Entity Use Code on the customer record first. Next, create a brand new invoice (do not copy an existing invoice). You should see the Entity Use Code applied to the transaction. 

• If the invoice was created before the Entity Use Code was applied to the customer record it will not be populated on the invoice.