Why is the "DEFAULT TAXCODE TO" setting in Netsuite not changing taxcodes on invoices?
Overview
The "DEFAULT TAXCODE TO" setting in Netsuite is set to New and Existing Customers, yet taxcodes are not changing on invoices to AVATAX.
Environment
Netsuite
Resolution
This setting will only change taxcodes to AVATAX if the customer record has a blank taxcode field.