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Avalara Help Center

Why is tax not calculating in NetSuite on web store interface?


You are using either Site Builder or SuiteCommerce Advanced with your NetSuite instance and taxes are not calculating at any point during checkout. 


NetSuite OneWorld
NetSuite Basic


  • PER-LINE TAXES ON TRANSACTIONS must be enabled in the Accounting setttings.

  • Navigate to -- Setup > Accounting > Setup Taxes

  • Enable PER-LINE TAXES ON TRANSACTIONS and save the record.