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Why is my jurisdiction override not working?

Overview

I entered a new jurisdiction override but it is not calculating the tax rate i have set up on the netsuite invoice.

Environment

Avalara AvaTax
 

Resolution

  • Confirm the transaction is dated between the start and end date of the jurisdiction override
    • go to Settings > Jurisdiction Overrides
  • When using address specific Jurisdiction Override the address on the override itself must be the EXACT one being passed as the ship to address from your ERP.
  • Update the address on either the transaction/customer or the jurisdiction override to the correct address so they match, then recalculate tax and the override will apply