Skip to main content
Avalara Help Center

Why is my credit memo in Netsuite not generating tax like the original invoice did?

Overview

I have an invoice from before we went live with Avalara that I'm trying to credit back now. When I generate the credit memo no tax calculates.

Environment

Netsuite

Resolution

  • When you generate credit memo's in Netsuite if you did so from within an invoice that was already created it will override the tax calculation date to be that of the original invoice.
  • In this case if the original invoice date that the override uses is before the start date of your nexus in that state you will see no tax calculate.