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Why is an SSS_USAGE_LIMIT_EXCEEDED error happening in Netsuite?

Overview

The following error occurred in Netsuite:

 

Bundle Name: Avalara AvaTax Basic 
Environment: Production 
Date & Time: 9/1/2015 3:08 pm 
Record Type: Customer 
Internal ID: 155807 
Execution Time: 6.60s 
Script Usage: 1002 
Script: AVA_Customer_Address 
Type: User Event 
Function: AVA_CustomerAfterSubmit_Address 
Error: SSS_USAGE_LIMIT_EXCEEDED 
Script Execution Usage Limit Exceeded 
Stack Trace: nlapiCreateError(AVA_EntityFunctions.js$22:1305) 
nlapiSubmitRecord(AVA_EntityFunctions.js$22:494) 
AVA_CustomerAfterSubmit_Address(AVA_EntityFunctions.js$22:1074) 
<anonymous>(AVA_EntityFunctions.js$22:1732)

Environment

Netsuite

Resolution

  • At least one customer record has a significant (about 1000) addresses.
  • Tracking validated addresses, and entity use codes must be turned off.
  • In Netsuite, go to Avalara -> Setup -> Configure Avalara.
  • On the second page uncheck Enable Entity Use Codes .
  • On the fourth setup page, uncheck Track Preciously Validated Addresses.