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Why is an AVA_TransactionInit error occurring when modifying old invoices in Netsutie?

Overview

The following error is happening when modifying old invoices in Netsuite:

 

"An unexpected error occurred in a script running on this page.

 

AVA_TransactionInit (pageInit)

customscript_avatransaction_client (2471)

 

JS_EXCEPTION

ReferenceError nlapiGETNewRecord is not defined"

Environment

Netsuite

Resolution

  • This error is due to the corresponding transaction on the Avalara AvaTax Admin Console being locked, since it has been included in a filing previously.
  • Modifying the data on the Avalara AvaTax Admin Console will not be possible.
  • If the data in Netsuite must be modified, you will need to change the tax item to not be AvaTax (this is not recommended).